No service delivery at all

As in the previous review, I bought a vehicle from webuycars. This was 24/09/2024. I approved a new tracking device as I decided I will not have Tracker remove their device from my trade-in vehicle. Netstar fitted the new device (as per their fitment certificate) on the 16/9/2024. Everything was signed and sorted on the 24th when I did the trade-in.

Today 16/10/2024, I recieve the 3rd email stateing that they appreciate the interest I have in netstar and that a agent will be contacting me soon to arrange for a fitment. Also as yet of today, the tracking device is still not operational. I have spoken to 2 different consultants before and explained to them that the device needs to be activated. On which they will contact me shortly as they need to find out why it hasnt been done yet. And ofco**** thats the last I will hear untill I recieved a email again thanking me for the interest I have in Netstar. This is extremely poor service and would not recommend anyone wasting their time with this product.

I really wonder what my insurance company will have to say about this when I contact them with this information. Think i will do a review on them and havebthem look at my other reviews and then they can sort it out with netstar.