NB
Nicole B

1 reviews | Active since Jan 2015

13 Apr 2021, 14:51

No sense of Urgency at all

Netstar has no sense of urgency at all, we bought a new car and have asked for a new device to be installed , the request was done on the 4th of April 21, today is the 13 there is no response from them , not to mention that i have been loyal client paying every month for my other car, now I'm sitting with a risk of not having a device on my Bakkie, can someone Superior give me a call as their ship is sinking.

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Replies (1)
Netstar
Netstar's reply14 Apr 2021, 10:01
Official
Good day Nicole,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 
Best regards,
Netstar