no response to emails

It would appear from the numerous reviews of this company, my experience is no different.

I cancelled the contract on their portal a long time ago. Only recently I discovered that the monthly debit order is still being processed. I had mistaken this for another vehicle as their billing system does not even have the correct registration of the vehicle.

I have sent two emails to their customer service department and have never had a response.

This is not the first time I have had this experience with this company.