SP
Siyasanga P
1 reviews | Active since May 2022
18 Nov 2024, 14:39
No response, I do not recommend
I drove to a new location Sunday, 17/10/2024 and I received a notification 'Netstar received and alarm for T****050 at 2024-11-17 10:49. Reply 1 if all in order or 2 for assistance' I responded with 2 - and to this minute (Mon, 18/11/2024 @14:33) no one has responded. This is definitely not the safety I am looking for.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
18 Nov 2024, 14:43Good day Siyasanga,
We are sorry to hear that you are not satisfied with our service. To better your experience please note that matter will be escalated to our internal team for further investigation.
Kind Regards,
Netstar
We are sorry to hear that you are not satisfied with our service. To better your experience please note that matter will be escalated to our internal team for further investigation.
Kind Regards,
Netstar
Netstar's reply18 Nov 2024, 14:43
Official
Good day Siyasanga,
We are sorry to hear that you are not satisfied with our service. To better your experience please note that matter will be escalated to our internal team for further investigation.
Kind Regards,
Netstar
We are sorry to hear that you are not satisfied with our service. To better your experience please note that matter will be escalated to our internal team for further investigation.
Kind Regards,
Netstar
SP
Siyasanga P's updateReviewer Update
18 Nov 2024, 16:01I cannot say the issue has been successfully resolved, I still would not recommend Netstar. But we move.
SP
Siyasanga P's update18 Nov 2024, 16:01
Reviewer Update
I cannot say the issue has been successfully resolved, I still would not recommend Netstar. But we move.