No response from customer service, no communication at all!

I have been trying to get hold of client services all morning, you guys do not answer the calls and do not respond to emails. On the 5th of March, my application to have a tracker fitted was processed by Nicholas Sokabo. In the application I stated my debit date as the 20th. To date I have not been debited and I have not received any communication from you regarding the debit amount for the first debit. If you could not fulfil my debit on the 20th, Nicholas should have informed me of this upon application. I am not happy about the service I have been receiving. A guy named Deon phoned me on Monday (from ********** 318) to speak to me about my product, I advised him that is was not a convenient to speak and that he should phone me an hour later. I still have not heard from this guy. I hate how tracker companies force you to take up a 36 month contract which you cannot get out of without it costing you a kidney, and then they treat you like you don't matter and deliver zero customer service, it is really sickening that service providers treat clients like this.