No response

Trying to cancel my Netstar. <br> <br> Sent 5 emails from the 31 December 2015 - 13 January 2016. Apart from the auto response, the only email from a person was on the 4th January. Still waiting for confirmation of the following points (this was the content of the email):<br> <br> 1. Can someone confirm that this service will terminate at the end of January 2016?<br> 2. Can someone confirm that I will receive a tax invoice for the total amount due before this is debited to the company account?<br> 3. PLEASE LET ME KNOW HOW I GET THE UNIT REMOVED - THIS HAS TO BE DONE BEFORE THE END OF JANUARY OR WHEN I AM AWAY IN FEBRUARY I WILL (ONCE AGAIN) COME BACK TO A FLAT BATTERY....<br> <br> Still don't have any answers (apart from an auto response saying someone will get back to me within 2 days...)<br> <br> This has been the level of service that I have experienced throughout the entire contract, I am really glad that I didn't have to ask them to find my car - they can't even get the basics right!<br> <br>