HS
HENNIE S

1 reviews | Active since Feb 2015

20 Mar 2015, 06:12

NO RESPONCE ON AN CANCELLATION REQUEST

We have bought an ford fiesta last year with an netstar tracker in it.<br> <br> In the beginning of the month we joined Discovery for short term insurance. They want to install a tracker and adviced us to disconnect and cancel the netstar because the two trackers will use too much power and drain the battery. And both are doing the same thing.<br> <br> We called netstar and they advice us to email their cancellation department.<br> <br> 4 days and 3 calls later and no one came back to us to confirm and arrange for the removal.<br> <br> Discovery is giving us 5 day to get their tracker installed other wise the car will not be covered and no one can assist.

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Replies (1)
Netstar
Netstar's reply20 Mar 2015, 08:43
Official
Hello PADRIEN,

Thank you for giving Altech Netstar the opportunity to have this query rectified,

As per our telephonic discussion, I have given you all the details required.

Please feel free to contact me at any given time.

Kind Regards,

Treven