CG
Casper G
1 reviews | Active since Oct 2009
02 Nov 2016, 06:23
No reaction on refund request
<p>On 17/10/2016 I sent an email to Netstar, informing them that I have been overcharged for a long time, and requesting that I be refunded to the amount that I was overcharged.</p> <p>I received an email to inform me that my request was forwarded to the Accounts Department.</p> <p>It is now two weeks later, and absolutely no feedback as to when the refund will take place.</p>
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Replies (3)0
Replies (3)
Netstar's replyOfficial
02 Nov 2016, 16:17Good day Casper
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Best regards,
Netstar's reply02 Nov 2016, 16:17
Official
Good day Casper
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Best regards,
Netstar's replyOfficial
02 Nov 2016, 16:22Good day Casper
As per our telephonic conversation, I have provided you with feedback from our finance department.
Kind regards
Denise
Best regards,
Netstar's reply02 Nov 2016, 16:22
Official
Good day Casper
As per our telephonic conversation, I have provided you with feedback from our finance department.
Kind regards
Denise
Best regards,
Netstar's replyOfficial
02 Nov 2016, 16:26Good day Casper
As per our telephonic conversation, I have provided you with feedback from our finance department.
Kind regards
Denise
Best regards,
Netstar's reply02 Nov 2016, 16:26
Official
Good day Casper
As per our telephonic conversation, I have provided you with feedback from our finance department.
Kind regards
Denise
Best regards,