LT
Lehlohonolo T

1 reviews | Active since Mar 2025

12 Mar 2026, 13:24

No proper customer service at Netsrar

It’s been over a week since I installed the dash cam systems for my vehicle and they never showed on my app. Every time I try to reach out to NetStar they always make me hold for a very long time and no one seems to assist me. If someone answers my call, they make me hold again and I never get any assistance.

0
Replies (2)
Netstar
Netstar's reply12 Mar 2026, 13:28
Official
Good day Lehlohonolo,
 Thank you for letting us know about this matter. We are truly sorry to hear about your experience. Please note that this matter has been escalated for assistance.
Kind regards,
Netstar
Netstar
Netstar's reply13 Mar 2026, 13:25
Official
Good day Lehlohonolo,
 We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist
Kind regards,
Netstar