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Hi .I am having trouble getting a definite answer from netstar on when they are going to install my tracking device. My vehicle was ****** and recovered on the 30 June 2019. As per netstar almost 3 weeks ago my unit has been comprised. My vehicle is fixed and ready for upliftment and I cannot take my vehicle because netstar cannot tell me when they are going to fit or fix the tracking unit for my vehicle. They are waiting for their admin department to capture the paperwork and it can be a day , 1 week , they just don’t know. Presently I am travelling via bolt taxis and paying around R150 a trip to work. I cannot drive my vehicle without the tracking unit because if it gets ****** again the insurance will not cover it without a tracking unit. Having a vehicle is a requirement of my job as I am a sales rep and this is putting my job at risk as well. I still am contracted to netstar for another 2 years . The motor industry ombudsman cannot assist as there is already a SAP case going on because of the theft of the vehicle. I am SO FRUSTRATED.