DB
Daniel B
1 reviews | Active since Aug 2018
13 Dec 2024, 14:11
No pitch Netstar - is this how you recover ****** vehicles
I purchased a new vehicle and wanted to "switch" the netstar. Got Reference number CAS-***-J6Q0 Agent called and made an appointment for 13:00pm on 13 Dec (Friday)
I had to take leave, drop the wife at work and wait till 13:00.
It is now 14:15pm and nobody called to advise, re-schedule or cancel??
This is EXTREMELY concerning and unprofesional
Helpful (0)
Replies (2)0
Replies (2)DB
Daniel B's updateReviewer Update
13 Dec 2024, 14:27image.png 78.54 KB
DB
Daniel B's update13 Dec 2024, 14:27
Reviewer Update
image.png 78.54 KB
Netstar's replyOfficial
13 Dec 2024, 17:01Good day Daniel
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate your query and revert back to you.
Kind regards
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate your query and revert back to you.
Kind regards
Netstar
Netstar's reply13 Dec 2024, 17:01
Official
Good day Daniel
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate your query and revert back to you.
Kind regards
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please give us an opportunity to investigate your query and revert back to you.
Kind regards
Netstar