No payments deducted

I have 2 tracking devices with Altech Netstar, one on the chevrolet and another on the Audi A6; the debit order for the Audi A6 has not been deducted in the last 3 months and the reason i received is that I stopped the debit order but they were able to debit R402 in May. I have not received any communication from the accounts department and I constantly have to follow up. I have now been advised that I am behind in payments and that a debit order for R402 is due to go off... If i stopped the debit order how was altech able to debit from January to May? The chevrolet has a smart device installed from Oakhurst Insurance. I have since parted with Oakhurst and have joined another insurance provider. I called in to arrange a separate debit order for the device and was advised by Busi that she would callback to set this up. No call to date, no debit order taken for the device.

On the 22nd Aug 2017 I called again to enquire and spoke to a very rude credit controller who kept advising that everything is my fault. He advised that he would call me back, and guess what?.......dololo phone call.

Now if this company and its consultants can forget to debit my account and not advise me, do you really think they can recover your car.

Please note that if the matter is not resolved I will hold Altech Netstar accountable for both cars.

Awaiting feedback. No a Happy Chappy right now