AN
Attie N

1 reviews | Active since Nov 2018

17 Dec 2024, 19:39

No no for Netstar

Worst customer service ever. No after sales service and a pathetic manner to treat old customers.

They decide when to close a call for an issue you logged, even if not resolved yet. Rather change service provider while you can. I did comparisons after they want to charge me a R680 call out fee to re-instal a unit in my new vehicle, after the previous vehicle has been sold. There are many cheaper with more benefits and no silly call out fees.

0
Replies (3)
AN
Attie N's update17 Dec 2024, 19:40
Reviewer Update
I agree with the other reviewers. Rather take Cartrack
Netstar
Netstar's reply18 Dec 2024, 06:53
Official
Hi Attie, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you. 

Regards, 
Netstar

Netstar
Netstar's reply18 Dec 2024, 14:42
Official
Good day Attie 

Kindly note our consultants have tried contacting you with no avail, they have sent you email correspondence. Please revert back to us on that email for further assistance 

Regards 
Netstar