NO NETSTAR

Item: Netstar
Rating: 1
Author: Gertruida L

What pathetic service. I cancelled a contract which I had to take out with third party insurance, otherwise DOTSURE would not assist me. Now they just keep on putting through debit orders and not give me a settlement amount, albeit that I have asked for it NUMEROUS TIMES!!! Past pathetic.

Helpful (0)

Replies (3)

Netstar's replyOfficial

27 Jun 2025, 15:05

Good day Gertruida,

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Please note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar

Netstar's reply27 Jun 2025, 15:05

Official

Gertruida L's updateReviewer Update

27 Jun 2025, 15:27

Please note that I do not want any telephone calls, I just need the settlement invoice and banking details. No discussion, unless it is in writing.

Gertruida L's update27 Jun 2025, 15:27

Reviewer Update

Please note that I do not want any telephone calls, I just need the settlement invoice and banking details. No discussion, unless it is in writing.

Netstar's replyOfficial

27 Jun 2025, 15:30

Good day Gertruida,

Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.

Regards,
Netstar

Netstar's reply27 Jun 2025, 15:30

Official

Good day Gertruida,

Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.

Regards,
Netstar