No installation ****

I was ****med by Netsar, as a requirement from my insurance they require me to install a netstar device and I called netstar to install ajd I told them I don't want to payback monthly fee but I want to pay it upfront ahd they agreed and sent me a quote, I paid the amount as agreed, on the second of December 2024, when I call them I get a run around to get them to install, finally I want yo cancel the service as they have not installed anything, they are sending me from one department to another, I was told I need to speak to finance, I spoke to Chantel and she said I must send the proof of payment and I did and when I call today I am told no you need to speak to fleet or commercial department, I was put through to them, the sent me to another department spoke to Lihle, he said no I need to speak to Miway, I don't know why cause I paid them then I was told to hold for Dimpho I was on hold for a good 10minutes, so basically this is **** they run.