No Help what a waste HUGE DISSAPOINTMENT

Have no option but to turn to hello peter!

I am unemployed currently and my account does reflect arrears. I had an emergency were my vehicle were taken without permission of myself and is still missing, probably sold!

I contacted Netstar to just assist me to locate the car and unit but they were more interesred in the legal penalty that I had to pay then just to track their unit for me that are in my vehicle. I am so ****ed off to say the less. Yes I were a loyal customer paying my account for years! Never in that time did I need assistance. But now that I really have an emergency and cant tell them were the tracking unit are and if its still in my car ??? They wont even track their own system enabling me to get my car back as well to get this account sorted out and I had to start a new job too....after one year of being jobless I had to start a new job!

I am frustrated and angry that Netstar have not even taken the thought that this unit in my vehicle that I have to pay for still even that I am in arrears that they could have saved themself a unit and maybe my car ....

To the Legal dept of Netstar;

If I were you money should not be priority if your own system is at risk of a tamper and a loss and probable a life too. Sit and think after nearly waiting two weeks for Mohammed to phone me after I had numerous emails / Calls with Phumlani Ndlovu for HELP .... I still have no answers ????????

What if this were me in this vehicle ? Day 5 of not knowing were it is I COULD HAVE BEEN DEAD BWCAUSE OF A ARREAR WHERE DOES YOUR LOYALTY LY? CLEARLY WITH MONEY NOT YOUR CUSTOMERS!!!!!!!