No Feedback what so ever with query. But quick to take off money.

I had requested my account be closed with Netstar last year. My car was sold in June 2021. I had been charged for 3 months fees last year, which I had reluctantly paid now recently, and this was for a service period after my car was sold. I had logged numerous queries with everyone that had called me ( at least once a week I was called last year) telling them the same thing over and over again. I had requested a call recording twice as I was told I had signed an additional 3 year contract with you last year (which I do not agree with, I have had no written correspondence that this contract was renewed. One staff member had even told me that once an initial contract expires, it goes over on a month to month basis.) I have still yet to receive any feedback as to this matter. The last time was in March this year. I now received an sms to say my account will be debited yet again. For a service that I have not used in over a year, due to your staff incompetence. This needs to be sorted out ASAP.