No feedback from Altech Netstar

I have 4 vehicles ( Early Warning systems) with Netstar, I report to them in July this year that they a charging me for monitoring of cars where they have transfered the system to a new car.By October I had Jeverne Naidoo from [Email Removed] responded and undertook to sort out my problems .Thereafter no rsponse till today from him.<br> <br> On tuesday this week my Jeep wranglers keys got ****** and luckily I still had a spare key, I activate the system to WITH NO response from Altech . The next morning I visit the installer from DVM tracking to report the problem,(Their shop is situated two shops from by premises) I phoned the Owner Madelein this morning<br> to report that I am waiting for days without a response and her reply was that she will investigate . Three hours<br> later and still no response.<br> <br> No senior staff members of Altech Netstar is reachable , what do you do if the complains department <br> dont reply and sort your problems out ?<br> <br> I am changing all my cars to a new tracking company next week