No debt yet handed over

Item: Netstar
Rating: 1
Author: N C

Netstar has incorrectly handed me over to Creditworx for an account I no longer have. Netstar MD Service Desk confirmed that my contract was cancelled with a zero balance owing yet Netstar still hands me over.

Creditworx now wants me to prove that I owe Netstar nothing. Why? Creditworx should first validate that an amount is in fact owed before contacting someone.

Helpful (0)

Replies (2)

Netstar's replyOfficial

24 Jan 2020, 13:14

Good Day,

Thank you for your correspondence with Netstar,
Please email us all your details on the email address on our profile for urgent assistance.
Best Regards,
Netstar

Netstar's reply24 Jan 2020, 13:14

Official

Good Day,

Thank you for your correspondence with Netstar,
Please email us all your details on the email address on our profile for urgent assistance.
Best Regards,
Netstar

N C's updateReviewer Update

24 Jan 2020, 13:30

I have already emailed MD Service Desk on the 21/01/2020 all my details. I'm still waiting for response to my email.

N C's update24 Jan 2020, 13:30

Reviewer Update

I have already emailed MD Service Desk on the 21/01/2020 all my details. I'm still waiting for response to my email.