1 reviews | Active since May 2015
No customer service, and no respect for their customers
<p>After selling my vehicle over a year ago, I cancelled my Netsar contract. Only to discover six months later that this was not done? I then contacted them and settled the matter with them, even recieving a letter that my account was closed? I discovered recently that "Netstar" has listed me on the "ITC" for non payment? I contacted thier attornies "Creditworx" who is unable to provide any proof, or correspondence for that matter? I forwarded them the cancelation letter, and they are now ignoring my emails? And I am still listed on "ITC"? This is simply unacceptable that they can treat thier customers like this? I have also on social media discovered that there are other customers that have had similar experiances.</p>
Good day Chris
You have informed me to call you back.
Kind regards
Denise
Good day Chris
You have informed me to call you back.
Kind regards
Denise
Good day Chris
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Good day Chris
As per our telephonic conversation, I will investigate and I will revert to you with feedback.
Kind regards
Denise
Ok I have now given Netstar the opportunity to resolve this matter and no luck! I have settled the amount they claimed was outstanding, even though I didn’t agree with it? They provided proof that it was settled on their side. However according to the “ITC” this has not been done? I have sent numerous communications to Netstar and Creditworx with no luck, I will now need to resort to other means as this is effecting my life unfairly. It has now taken a year to resolve a one hundred rand issue, pathetic!!!
Ok I have now given Netstar the opportunity to resolve this matter and no luck! I have settled the amount they claimed was outstanding, even though I didn’t agree with it? They provided proof that it was settled on their side. However according to the “ITC” this has not been done? I have sent numerous communications to Netstar and Creditworx with no luck, I will now need to resort to other means as this is effecting my life unfairly. It has now taken a year to resolve a one hundred rand issue, pathetic!!!
Good day Chris
As per our telephonic conversation, I did provide you with feedback from our Finance department.
This query has been resolved.
Kind regards
Denise
Good day Chris
As per our telephonic conversation, I did provide you with feedback from our Finance department.
This query has been resolved.
Kind regards
Denise
