AR
Antonie R

1 reviews | Active since Aug 2009

29 Mar 2017, 11:13

No Consumer Service

<p>I want to update my banking details, but logging into the Customer Portal and making the changes doesn't work after you get your OTP for Altech Netstar. When you email Consumer Queries you don't get any responce as well. Please assist ASAP!</p>

0
Replies (4)
Netstar
Netstar's reply29 Mar 2017, 13:21
Official

Good day Antonie

Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query. Awaiting your response.

Kind regards

Denise

Netstar
Netstar's reply30 Mar 2017, 09:13
Official

Good day Antonie

We have been discussing this query via email.

This query has been resolved.

Kind regards

Denise

AR
Antonie R's update30 Mar 2017, 09:53
Reviewer Update

My bank details have been update but is incomplete. How difficult can it be for you to update it correctly? The branch details are incorrect.

Netstar
Netstar's reply30 Mar 2017, 10:36
Official

Good day Antonie

An email has been sent to you from the relevant department.

I do apologise for the inconvenience caused.

Kind regards

Denise