1 reviews | Active since Oct 2025
No assistance!!!
I have been calling the call center and emailing them on updating my number plate till date when I log in the app it shows my temporary number plate. I am always told to delete the app and reinstall and start again and that hasn’t changed. Now the insurance want an updated fitment certificate with my correct registration it’s been 3 weeks of back and forth and no help from them.
And when I want to cancel I am told that I will have to pay, while they are not resolving the matter and their app is useless because now I am stuck with an insurance company wanting a fitment certificate I even tried the WhatsApp bot and it is useless.
I want my fitment certificate corrected and the app shows my car is in Joburg while it is in Cape Town. Pointless calling the call center no help you will receive
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you for further assistance.
Kind regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you for further assistance.
Kind regards,
Netstar
