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Asisipho

1 reviews | Active since Oct 2025

03 Jun 2026, 19:40

No assistance!!!

I have been calling the call center and emailing them on updating my number plate till date when I log in the app it shows my temporary number plate. I am always told to delete the app and reinstall and start again and that hasn’t changed. Now the insurance want an updated fitment certificate with my correct registration it’s been 3 weeks of back and forth and no help from them.

And when I want to cancel I am told that I will have to pay, while they are not resolving the matter and their app is useless because now I am stuck with an insurance company wanting a fitment certificate I even tried the WhatsApp bot and it is useless.

I want my fitment certificate corrected and the app shows my car is in Joburg while it is in Cape Town. Pointless calling the call center no help you will receive

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Replies (1)
Netstar
Netstar's reply04 Jun 2026, 07:02
Official
Good day  Asisipho,

 We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you for further assistance. 

Kind regards, 
Netstar