1 reviews | Active since Aug 2021
No after sale service what so ever.
I added a new vehicle on 25 March 2021, on that same afternoon I removed my old vehicle, FJ72RkGP, or so I thought. I realized in June that I was billed for the old vehicle, as well as the new vehicle. I thought that a months notice might be applicable and left that at that. Then 1 July comes and I am charged again, I sent my first mail, which was never rep**** on. I sent a second mail on 6 July, also no reply. Then I saw on 25 July, I was charged again for the old vehicle, I sent another mail, on this mail I got an automatic reply that said someone in the cancellation department will contact me within 24 hours or I can contact them. Nobody contacted me so far, I have tried to phone, but the phone just dies after about three seconds of ringing. I have had enough of this useless company and will most definitely not refer anybody to Netstar.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
