DR
Duncan R

1 reviews | Active since Oct 2025

08 Sept 2026, 09:31

Never use Netstar as a service provider

I cancelled my contract with Netstar in October 2025. Since then, I have continued to be billed. I have called numerous times throughout the year, spoken to multiple consultants across a number of departments and divisions of the company, including Netstar Drive, been assured that the billing would stop, that my contract had indeed been cancelled, and that I won't be billed further. I was also promised a refund, which i never got, and guess what I am still receiving? Invoices from Netstar demanding payment for a services that were ended last year. Do not use Netstar if you need a car tracking service provider.

0
Replies (2)
Netstar
Netstar's reply08 Sept 2026, 09:37
Official
Good day Duncan, 

We are terribly sorry to hear about this. Please accept our sincere apologies for your experience.

Kindly allow us an opportunity to investigate the matter. 
Kind regards,
Netstar
Netstar
Netstar's reply08 Sept 2026, 10:01
Official
 Good day Duncan, 

We are sorry to hear that you feel this way about our service.

Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar