NK
Nondu K

1 reviews | Active since Feb 2023

27 Mar 2023, 14:53

NEVER USE NETSTAR

Sadly I did not check their reviews before I agreed for them to activate their tracker. I have had such an awful experience with Netstar, firstly Iv been trying to change my debit order date with no success, I paid monies owed to them due to the mix up in debit order date on the 10th March 2023 then I requested that they update my debit order details to the 25th, I was then told that they could not do that until after the 25th March and the agent I was speaking to dropped the phone on my ear!!!! What an inconvenience, I would never recommend this tracking service to anybody, by the way - my friend is having the exact same issue with them.

0
Replies (2)
Netstar
Netstar's reply27 Mar 2023, 14:57
Official
Good day 
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar

Best regards,

Netstar
Netstar's reply28 Mar 2023, 15:27
Official
Good day

Please note our legal department is trying to make contact with you with no avail. Please provide us with a convenient time to make contact with you. 

Kind regards 
Netstar 

Best regards,