NR
Ninette R
1 reviews | Active since Dec 2021
07 Jul 2023, 14:59
Never-ending Drama!
So, the never-ending drama continues! PLEASE STOP, I do not want anything to do with Netstar or have any Netstar device in my vehicle!
Helpful (0)
Replies (3)0
Replies (3)NR
Ninette R's updateReviewer Update
07 Jul 2023, 15:00 Good afternoon,
I am still waiting for feedback for the consultant with regards to getting the official letter stating that Netstar will be taking full responsibility for any repairs or replacement of parts and/or batteries should anything happen after the Netstar device has been installed and that conversation was 2 weeks ago!
I will be taking the service and this entire process to the Ombudsman!
Subsequently, I have also changed Insurance companies as the entire experience with Netstar and Dotsure has been terrible!
Kindly note that this is to notify Netstar that I DO NOT give you permission or authorisation to take any monies from my account. Should that take place I will be seeking further legal advice with laying theft charges against Netstar!
I am still waiting for feedback for the consultant with regards to getting the official letter stating that Netstar will be taking full responsibility for any repairs or replacement of parts and/or batteries should anything happen after the Netstar device has been installed and that conversation was 2 weeks ago!
I will be taking the service and this entire process to the Ombudsman!
Subsequently, I have also changed Insurance companies as the entire experience with Netstar and Dotsure has been terrible!
Kindly note that this is to notify Netstar that I DO NOT give you permission or authorisation to take any monies from my account. Should that take place I will be seeking further legal advice with laying theft charges against Netstar!
NR
Ninette R's update07 Jul 2023, 15:00
Reviewer Update
Good afternoon,
I am still waiting for feedback for the consultant with regards to getting the official letter stating that Netstar will be taking full responsibility for any repairs or replacement of parts and/or batteries should anything happen after the Netstar device has been installed and that conversation was 2 weeks ago!
I will be taking the service and this entire process to the Ombudsman!
Subsequently, I have also changed Insurance companies as the entire experience with Netstar and Dotsure has been terrible!
Kindly note that this is to notify Netstar that I DO NOT give you permission or authorisation to take any monies from my account. Should that take place I will be seeking further legal advice with laying theft charges against Netstar!
I am still waiting for feedback for the consultant with regards to getting the official letter stating that Netstar will be taking full responsibility for any repairs or replacement of parts and/or batteries should anything happen after the Netstar device has been installed and that conversation was 2 weeks ago!
I will be taking the service and this entire process to the Ombudsman!
Subsequently, I have also changed Insurance companies as the entire experience with Netstar and Dotsure has been terrible!
Kindly note that this is to notify Netstar that I DO NOT give you permission or authorisation to take any monies from my account. Should that take place I will be seeking further legal advice with laying theft charges against Netstar!
Netstar's replyOfficial
07 Jul 2023, 17:00Good day Ninette,
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.
We will follow up with our internal team and provide feedback.
Kind regards,
Netstar Team
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.
We will follow up with our internal team and provide feedback.
Kind regards,
Netstar Team
Netstar's reply07 Jul 2023, 17:00
Official
Good day Ninette,
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.
We will follow up with our internal team and provide feedback.
Kind regards,
Netstar Team
Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you.
We will follow up with our internal team and provide feedback.
Kind regards,
Netstar Team
NR
Ninette R's updateReviewer Update
08 Jul 2023, 16:34Please NO! Your opportunity to assist will just be another empty promise like before!
Rather you go your way and I go mine, and part for good and amicably, and we call it quits!
And I do stand firm by my statement whereby I DO NOT give Netstar permission, approval, authorisation or any means to deduct any monies from my account!
Rather you go your way and I go mine, and part for good and amicably, and we call it quits!
And I do stand firm by my statement whereby I DO NOT give Netstar permission, approval, authorisation or any means to deduct any monies from my account!
NR
Ninette R's update08 Jul 2023, 16:34
Reviewer Update
Please NO! Your opportunity to assist will just be another empty promise like before!
Rather you go your way and I go mine, and part for good and amicably, and we call it quits!
And I do stand firm by my statement whereby I DO NOT give Netstar permission, approval, authorisation or any means to deduct any monies from my account!
Rather you go your way and I go mine, and part for good and amicably, and we call it quits!
And I do stand firm by my statement whereby I DO NOT give Netstar permission, approval, authorisation or any means to deduct any monies from my account!