MVdM
Mary Van der Merwe

1 reviews | Active since Dec 2022

19 Jan 2023, 21:37

NETSTAR......YOU WILL NEVER GET THE ORRECT LOCATION, GUARANTEED!!!!!

Netstar is absolutely not the company to use if you want peace of mind. After struggling for 4 continues weeks to get someone to assist with a tracking unit that gives incorrect location....they have done it again. Problem solved....NOT AT ALL. The device still does not function. When I track my location it gives me a location that is 1h28min away from where I am. This is how they "trick" you when you take out insurance. When you cancell the insurance they want to bind you to a 36 month contract with Netstar. This is because they can't get clients 'cause of their poor service or no service at all. They expect you to waste your hard earned money to receive no service.

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Replies (2)
Netstar
Netstar's reply20 Jan 2023, 07:38
Official
Good day 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note  one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar

Netstar
Netstar's reply20 Jan 2023, 07:55
Official
Good day 

Please note we tried to make contact with no avail. Please provide us with a convenient time to make contact with you. 

Kind regards 
Netstar