NETSTAR's UTTERLY DISGUSTING PATHETIC SERVICE

My hellish nightmare with Netstar continues. Battling with them to cancel my contract (***) since October 2020 finally resulted in being issued written confirmation that the contract was CANCELED effective 17 December 2020. The cancellation confirmation also CONFIRMED the debit order was CANCELED. THE JOKE CONTINUES. EVERY month since then Netstar is STILL deducting the premium and EVERY month I have to send the payment back which costs ME money. Wel here is the HELL I live in with Netstar. I have now had a phonecall now from Hybrid Collections that yes.....NETSTAR HAS HANDED ME OVER FOR NOT PAYING !!!!!!!!!! WHEN WHEN WHEN DO I ASK YOU IS THIS HELL GOING TO STOP???????? NOBODY at Netstar does their work as they ought to and NOBODY speaks or communicates with one another at that company that is very evident. I INSIST ON A WRITTEN APOLOGY FROM THEIR COMPANY (if he or she does exist) FOR THE HELL THEY ARE PUTTING ME THROUGH AND FOR THE HUMILIATION OF BEING FALSELY "HANDED OVER" while NETSTAR is making UNAUTHORISED deductions from my bank account. I honestly have run out of words and options as to what to do and coming to HelloPeter does not seem to make much of a difference either