Netstar's service is poor and their administration is a mess

Item: Netstar
Rating: 2
Author: Guy S

Firstly, I had two of my personal vehicles with Netstar trackers. So far so average. I then sold one vehicle to my company in August 2024 and asked Netstar to move that vehicle to the company account. Despite several emails, and responses that the transfer would happen, the vehicle is still on my account.

Secondly, Netstar just called me as our Fleet manager and tried to sell me the Netstar trackers for my company vehicles - even though we are an existing client. Netstar's service is poor and their administration is a mess

Helpful (0)

Replies (2)

Guy S's updateReviewer Update

17 Feb 2026, 10:24

Update: Within an hour of this review and a long email, I received a phone call from Netstar and the vehicle was transferred less than 30 minutes later. If only that had been addressed in August 2024, this review would never have happened.

Guy S's update17 Feb 2026, 10:24

Reviewer Update

Netstar's replyOfficial

17 Feb 2026, 10:57

Good day Guy

Thank you for reaching out to us, we have noted your query and are glad you have been assisted and your query resolved.

Regards
Netstar
`

Netstar's reply17 Feb 2026, 10:57

Official

Good day Guy

Thank you for reaching out to us, we have noted your query and are glad you have been assisted and your query resolved.

Regards
Netstar
`