1 reviews | Active since May 2022
Netstar's customer service makes a move to Cartrack the best option.
If I could give zero stars, I would. I had recommended Netstar to a family member of mine and the customer experience between myself and him was night and day.
Firstly, Netstar was unwilling to accommodate his schedule and insisted on scheduling a fitment on days that would inconvenience him due to work obligations. When he could get through to customer service to schedule a fitment, he was put on hold to no avail or told that a customer service agent would call back to arrange a fitment at his convenience. However, NO ONE called despite following up, through the *** provided by several customer service agents.
I am thoroughly disappointed in this service and will not recommend Netstar further. I will not be using Netstar going forward if this is how they treat new customers.
We are sorry to hear that you have had this experience.
Kindly provide us with the details of the mentioned account and a consultant will contact him to assist.
Kind regards,
Netstar
We are sorry to hear that you have had this experience.
Kindly provide us with the details of the mentioned account and a consultant will contact him to assist.
Kind regards,
Netstar
We will contact the account holder and further assist.
Regards
Netstar
We will contact the account holder and further assist.
Regards
Netstar
