Netstar's current tracker devices are very poor and often lose signal and one would not be able to retrieve logbooks

Netstar's current tracker devices are very poor and often lose signal and one would not be able to retrieve logbooks. Installed a tracker last year on a Kia Sonet and the device had to be changed more than five times as it was disappearing from the radar and the App would only display a very old last location. The app will say data error everytime I wanted to retrieve my logbooks. Complaints escalated to their head office were not attended to until I terminated my contract with them as they failed to meet their contractual obligations. I will be reporting them to the Consumer Protection Commission and the Ombudsman so that I can terminate my contract for my others car without paying cent as they threaten to charge me for contract termination yet I did not get value for money on my other car, but subscription were debited in full throughout. We are being sold poor products. #NetstarIyisafani🚩