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Roylene

1 reviews | Active since Aug 2024

03 Mar 2025, 09:14

Netstargo is a **** becareful

Had a agent call me in Dec to sign for a programe called Netstargo. I asked for her to email me more info before signing on. No email yet they charged me R65. Tried again to cancel the 'programe' after being charged in Feb only for the agent to send the cancelation to the wrong address in his own company. Now I got charged again this month and still no one in that company can tell me what this Netstargo actually is. Becareful of agents trying to sell you this rewards programe. It's a ****. They cannot tell me what it is but are gladly taking my money from my account each month.

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Replies (3)
Netstar
Netstar's reply03 Mar 2025, 09:22
Official
Good day Roylene,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. 

Please note we will be sure to get the relevant department to resolve this matter as soon as possible.

Kind Regards,
Netstar


R
Roylene's update03 Mar 2025, 09:34
Reviewer Update
I cancelled this 'subscription' on the 4th of Feb reference is:CAS-***-Y5D7 with Morobi Joseph. I am now being told today they need 30 days notice. I already cancelled 4th of Feb that is more than 30 days notice. If I am debited in April, I will lay a charge of theft at the police station against Netstar
Netstar
Netstar's reply03 Mar 2025, 09:38
Official
Good day Roylene, 

We have noted your query and would like to assist you in any way that we can.

Please note we will be sure to get the relevant department to resolve this matter as soon as possible.

Kind Regards,
Netstar