NM
Neo M
1 reviews | Active since Jan 2015
08 Jul 2017, 16:35
NetstarGo Debit Order
<p>Good day, I have requested 3 times now that nestarGo be cancelled on my tracker account as i dont use it. the ost recent person who called me tried to convince me that i shouldnt cancel it if i have never tried it but i was persistant and just wanted the option cancelled. by the end of the call he say he has cencelled it and they will not be debiting my account anymore. when i check my statement in June, my debit order is still inclusive of the netstarGo option. i want this reversed as soon as possible other wise i will be uninstalling their tracker device and getting a new device with another company.</p>
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
10 Jul 2017, 12:28Good day Neo
Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query.
Awaiting your response.
Kind Regards
Denise
Best regards,
Netstar's reply10 Jul 2017, 12:28
Official
Good day Neo
Kindly note that I am unable to make contact with you I have sent you an e-mail in relation to your query.
Awaiting your response.
Kind Regards
Denise
Best regards,
Netstar's replyOfficial
12 Jul 2017, 12:05Good day Neo
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Best regards,
Netstar's reply12 Jul 2017, 12:05
Official
Good day Neo
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Best regards,
Netstar's replyOfficial
12 Jul 2017, 15:14Good day Neo
This query has been resolved.
Kind regards
Denise
Best regards,
Netstar's reply12 Jul 2017, 15:14
Official
Good day Neo
This query has been resolved.
Kind regards
Denise
Best regards,