1 reviews | Active since Feb 2014
Netstar your service is totally and utterly useless and *******. From a customer who has been with you for 20 years.
Once again, like all Netstar Customers, we have to run to Hello Peter to try and get help from Netstar, because their customer service is totally *******. Their Midrand phones dont work, Cape Town cant help, and their customer service complaints email, like everybody says.......NO BODY RESPONDS TO THE EMAILS. I have been a loyal customer for 20 years, one of my vehicles needs a new tracking unit, and we have to BEG the consultants to help us to get a new tracking unit, even though we are paying for it. Me and my wife have spend the whole of today , trying to get information from one of Netstars consultants, on a new unit, and after 8 hours we only have half the information from her . Obviously Netstar, just like your ******* service, you believe that your customers are also *******, and thats why you give them ******* service.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards
Netstar
