JS
Juran S
1 reviews | Active since Dec 2017
08 Nov 2024, 09:45
NETSTAR WORST TRACKING COMPANY
Netstar really has no care in the world , it’s been over a year since I canceled netstar and left a review on Hellopeter in June of this year as well which they responded to but still did nothing about my account … now they trying to put a judgment on my name , I’ve got case numbers and call recordings which none of their superiors bothered to get back to me … another call I’ve made today and awaiting feedback … all they call center agents are rude and should not be handling calls because none of them really know what they are doing . I would never ever advise anyone to netstar as they equipment is always faulty, they apps never work and they have really really poor customer service skills …
Helpful (0)
Replies (8)0
Replies (8)Netstar's replyOfficial
08 Nov 2024, 09:53Good day Juran,
We are sorry to hear you experienced Netstar in this manner.
Please note that we will escalate this to our internal team for further assistance.
Kind Regards,
Netstar
We are sorry to hear you experienced Netstar in this manner.
Please note that we will escalate this to our internal team for further assistance.
Kind Regards,
Netstar
Netstar's reply08 Nov 2024, 09:53
Official
Good day Juran,
We are sorry to hear you experienced Netstar in this manner.
Please note that we will escalate this to our internal team for further assistance.
Kind Regards,
Netstar
We are sorry to hear you experienced Netstar in this manner.
Please note that we will escalate this to our internal team for further assistance.
Kind Regards,
Netstar
JS
Juran S's updateReviewer Update
08 Nov 2024, 10:04I don’t understand is this an automated response? Because you guys are really not bothered
JS
Juran S's update08 Nov 2024, 10:04
Reviewer Update
I don’t understand is this an automated response? Because you guys are really not bothered
JS
Juran S's updateReviewer Update
08 Nov 2024, 10:06What is the next step ? Because from what it looks like this matter is just getting worst with no resolution. Next I would have to escalate this to the ombudsman
JS
Juran S's update08 Nov 2024, 10:06
Reviewer Update
What is the next step ? Because from what it looks like this matter is just getting worst with no resolution. Next I would have to escalate this to the ombudsman
Netstar's replyOfficial
08 Nov 2024, 10:10Good day Juran,
Thank you for reaching out to us.
Please give us the opportunity for our internal team to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity for our internal team to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Netstar's reply08 Nov 2024, 10:10
Official
Good day Juran,
Thank you for reaching out to us.
Please give us the opportunity for our internal team to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity for our internal team to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
JS
Juran S's updateReviewer Update
08 Nov 2024, 12:36Ok I will await your feedback as this has been going on for over a year now , I would also like to know your name plz
JS
Juran S's update08 Nov 2024, 12:36
Reviewer Update
Ok I will await your feedback as this has been going on for over a year now , I would also like to know your name plz
Netstar's replyOfficial
08 Nov 2024, 12:56Good day Juran,
Thank you for granting us an opportunity to investigate. Please note that we are currently looking into this matter and we will advise accordingly.
Regards,
Netstar
Thank you for granting us an opportunity to investigate. Please note that we are currently looking into this matter and we will advise accordingly.
Regards,
Netstar
Netstar's reply08 Nov 2024, 12:56
Official
Good day Juran,
Thank you for granting us an opportunity to investigate. Please note that we are currently looking into this matter and we will advise accordingly.
Regards,
Netstar
Thank you for granting us an opportunity to investigate. Please note that we are currently looking into this matter and we will advise accordingly.
Regards,
Netstar
JS
Juran S's updateReviewer Update
08 Nov 2024, 15:14Thank you really appreciate this
JS
Juran S's update08 Nov 2024, 15:14
Reviewer Update
Thank you really appreciate this
Netstar's replyOfficial
08 Nov 2024, 15:22Good day Juran
Thank you for taking time to share your feedback with us, we are glad we were able to assist you. :)
Kind regards,
Netstar
Thank you for taking time to share your feedback with us, we are glad we were able to assist you. :)
Kind regards,
Netstar
Netstar's reply08 Nov 2024, 15:22
Official
Good day Juran
Thank you for taking time to share your feedback with us, we are glad we were able to assist you. :)
Kind regards,
Netstar
Thank you for taking time to share your feedback with us, we are glad we were able to assist you. :)
Kind regards,
Netstar
