DM
Dani M

1 reviews | Active since Mar 2021

02 Jul 2021, 11:28

Netstar - Worst service provider ever!

Worst service ever! Debit my account with NO explanation for the error. Its been two hours since i logged the query and the Financial Manager has still not returned my call. It takes almost 30minto get through to a consultant then you are placed on hold for longer.

Terrible company

0
Replies (2)
Netstar
Netstar's reply02 Jul 2021, 11:47
Official
Good day Dani,

 We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Kind regards,
Netstar
DM
Dani M's update02 Jul 2021, 12:33
Reviewer Update
An urgent response would be appreciated. Netstar always promises to contact you and never does.