LR
Lee R

1 reviews | Active since Jul 2017

02 Nov 2023, 12:20

Netstar won't cancel a sold vehicle

11 September 2023 i have tried cancelling my Netstar as the vehicle was sold. To date they have not returned my email, i have sent it twice already, i decided to email my bank to reverse their amount as they are delibrately avoiding my emails.

0
Replies (2)
Netstar
Netstar's reply02 Nov 2023, 12:59
Official
Good day Lee 

Thank you for bringing this matter to our attention, we apologize for the service you have received. We will get one of our retentions agents to contact you and assist with cancellation 

Regards 
Netstar 
LR
Lee R's update02 Nov 2023, 13:21
Reviewer Update
My latest reference number ***.
I already told Nedbank to reverse the payment as well, i let it slide end of September, but clearly someone in cancellations don't care to respond or do their work