HS
Hennie S

1 reviews | Active since Feb 2020

02 Apr 2025, 09:58

Netstar - Very poor ingerity

I recently upgraded my short term Insurance with Virseker who has an agreement with Netstar to install tracking devices on Vehicles insured by Virseker. There was a delay on the installion and when I contacted Netstar I was informed that my previous account was in areas but was paid up in 2022 and because of that I need to pay now upfront for 12 months on both my Vehicles and instead of R139/m it will be R199/m. In the mean time my premium as agreed with Virseker for April was allready payed. Netstar, s integraty is the worst I gave seen in a very long time. I would recommend any person not to support Netstar

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Replies (1)
Netstar
Netstar's reply02 Apr 2025, 10:05
Official
Good day Hennie,

Thank you for bringing this to our attention, and we are sorry to hear about your experience. 

We will escalate your matter to our Internal Team, and they can investigate further and a consultant will get in touch with you.

Kind Regards,
Netstar