Netstar, useless call centre agents. DO NOT USE Netstar as a service provider. JUST FORGET ABOUT IT.

Its been more than 2 weeks, more than R300 of my own airtime spent, countless times of having to wait for someone to call me, all just for trying to get a tracking device installed on my vehicle. How hard is it to get someone at Netstar to do their jobs??? Its been a traumatic experience that I do not wish for anyone to go through. I have been given a run around, have been told that someone would get back to me which never happens, the retention team have dropped the phone on my ear more than I can count. After taking a deep breath I call again to try and get assistance, I get told that some lady by the name of Koketso will call me, again never happens.

Kanti what are you guys doing there??

Billing department is lost, no idea whatsoever in whats going on. Ah shame those ones have have left it in gods hands. Retention team, are as useless as a white crayon. Actually they are as useless a glass hammer.

I am starting to really believe that these *********** customer call agents are getting paid to be really horrible.

WHAT DOES IT TAKE TO GET A TRACKER INSTALLED ??

WHICH MOUNTAIN MUST I MOVE BECAUSE WOW, I'D RATHER THAT THAN SPEAK TO YOUR USELESS CUSTOMER AGENTS..

CAN YOU ACT ON THIS AS A MATTER OF EXTREME URGENCY??

IF YOU DO NOT WANT ME AS A CLIENT, PLEASE CANCEL ALL MY EXISTING CONTRACTS AND I WILL HEAD TO A SERVICE PROVIDER THAT HAS STAFF WHO KNOW WHAT THEY DOING..

THANK YOU