Netstar - unreachable and unhelpful

The after sales service of this organisation is pathetic, I have been trying to reach them since Monday the 7/6/2021 with no luck, one time I got through and I was told customer service close at 18:00 and time of my call was 17:52 and I was transferred to customer service whom deliberately ignored my call because of knock off time.

Been trying ever since again with no luck, their Facebook messenger page has an outdated message.

One of my car’s location isn’t updating since last Friday and it is very important for me to have full sight of my vehicles but I am not getting any joy from this company.

I can’t help to think what if my car has disappeared into thin air since Friday and the company that I pay religiously every month is failing me.

I am contemplating cancelling my other subscriptions as they have already run the term and wouldn’t recommend this company to anybody.

Very disappointing