Netstar unit causing problems

***0. Approximately a year and a half ago I contacted Netstar because the tracking system I had was depleting a brand new battery I installed. They informed me that I was due for an upgrade and we went forward with the installation of the new system. Since that system has been installed I have had endless problems with a new car battery dying on me every couple of days. I've had my battery tested by various different companies and they say the battery is 100%. Over the past year I have serviced my car and replaced all parts that might interfere or cause the battery not to charge properly. Just like right in the beginning I sit with one more possibility as to why my battery either wont charge or something pulling power off my battery, hence the tracking system. I am writing this review because I tried contacting Netstar and the phone was dropped in my ear. I was upset but my actions were decent on the phone and didn't deserve to have the phone dropped in my ear. I sit with two problems. The tracking unit is pulling power from my battery and draining it in a matter of days. Secondly when I log in on safensound my car cannot even be tracked as it states 2020-01-01 and the car location not correct. What has happened Netstar? Should I change car tracking companies because that would be the next step. Please assist as phone calls don't work