PO
Paul O
1 reviews | Active since Mar 2018
27 Jul 2021, 12:54
NETSTAR UNFAIR CANCELLATION POLICY -
Tracker wants you to cancel 30 days in advance???? How do you know when you are going to sell your vehicle - My vehicle was only sold today but they will still run a debit order for 30 days - UNLESS I give them the new owner details and he takes on the account - That is in contradiction of the POPIA act to start off with!!! - How on earth does one know when you will sell your car and how do you co-ordinate this with their 30 days cancellation??? Lovely tracker - insignificant amount to me - BUT I will move to Netstar on all my vehicles that's for sure!!!
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Replies (3)PO
Paul O's updateReviewer Update
27 Jul 2021, 12:55APOLOGIES TRACKER - I MEANT NETSTAR IN THE BODY OF MY MESSAGE
PO
Paul O's update27 Jul 2021, 12:55
Reviewer Update
APOLOGIES TRACKER - I MEANT NETSTAR IN THE BODY OF MY MESSAGE
Netstar's replyOfficial
27 Jul 2021, 13:36Good Day Paul,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers.
Kind Regards
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers.
Kind Regards
Netstar
Netstar's reply27 Jul 2021, 13:36
Official
Good Day Paul,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers.
Kind Regards
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers.
Kind Regards
Netstar
PO
Paul O's updateReviewer Update
27 Jul 2021, 13:51Great auto response - does nothing to resolve the issue
PO
Paul O's update27 Jul 2021, 13:51
Reviewer Update
Great auto response - does nothing to resolve the issue