Netstar unable to track my ****** vehicle

I wouldn't advise anybody to use the services of Netstar. For 36 months they debited my account for the premium to track my vehicle. My vehicle was ****** and they were unable to recover it. They couldn't provide reports to show my vehicle was ever being tracked. When my vehicle was ******, they never called me, they shifte me from pillar to post and they still took the debit order off the following month, knowing my vehicle had been ****** a month ago.