TM
Tintswalo M

1 reviews | Active since Sept 2024

17 Jan 2025, 12:26

Netstar *****ulent

Netstar tracking are *****ulent and keep deducting from mu account without my authorization. Iv been calling and trying to cancel my tracker with them for over a year now and they keep deducting from my account. I keep sending cancellation emails. The retention officers send confirmation that my contract with them is cancelled but they refuse to atop deducting from my account. I got two three confirmation that my contract is over but the endless back and forth, letter of demands that i am getting from them is becoming ridiculous. Never take up netstar, they horrible at their service and when i complain and what my refund i am ignored

0
Replies (3)
Netstar
Netstar's reply17 Jan 2025, 12:36
Official
Good Tintswalo

Thank you for highlighting this matter with us. Please note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar
TM
Tintswalo M's update17 Jan 2025, 13:13
Reviewer Update
You you keep saying this and nothing is actioned and its getting frustrated. If this isnt stop today i will be taking legal actions. Please pull out all the recording and emails as proof. I have been sending emails from March 2024 and send another cancellation on email on 2 Oct 2024 and proof that it was send and the amount keeps growing. I pay it so that you stop deducting from my account and you still refuse. I am not your client. I am tired of the harassments and thing is being done. I got confirmation from Lehlohonolo, he after ignored my emails then Tashqueed.. i called and i was told to call finance for the refund and i waited long so i had to reverse the amount from my side but still. You are sending me letter with amounts owing. You should be sued for your *****ulent activities and ****s.
You are ****mers.. this is your message . You deserve jail time for my pain and suffering and emotional frustration.STOP DEDUCTING FROM MY ACCOUNT . NO HAVE NO AUTHORIZED. THE CONTRACT HAS ENDED. STOP IT NOW. STOP IT.
Dear Netstar client, Your debit order returned as unpaid. To avoid a costly collections process with listing, call *** Due R289.44 ***
Netstar
Netstar's reply17 Jan 2025, 13:17
Official
Good day, 

Please be advised that your query has been escalated to our internal team and a consultant will be in contact with you for assistance.

Regards, 
Netstar