DM
Donald M
1 reviews | Active since Jan 2021
07 Jan 2021, 10:03
Netstar tracking is questionable
Recently had a call from a Netstar consultant alerting me of an emergency signal being tempered with on my car. I patiently listened to the consulted and their generic Q&A session. At the end of the service, I asked where my car was the shock I got when the consultant told me of a location outside the province my car was in. Phones can track better than this, i mean what are we in for.
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Netstar's replyOfficial
11 Jan 2021, 11:08Good Day Donald, Thank you for your correspondence with Netstar. Kindly note that we have received your Hellopeter complaint but we are unable to process your request due to insufficient information. Please furnish us with your account details (registration / account / ID or contact number) in order for us complete your request. For any further assistance kindly contact our customer service department on ***. Kind Regards
Best regards,
Netstar's reply11 Jan 2021, 11:08
Official
Good Day Donald, Thank you for your correspondence with Netstar. Kindly note that we have received your Hellopeter complaint but we are unable to process your request due to insufficient information. Please furnish us with your account details (registration / account / ID or contact number) in order for us complete your request. For any further assistance kindly contact our customer service department on ***. Kind Regards
Best regards,