NETSTAR TRACKING DEVICE

Item: Netstar
Rating: 1
Author: Thuto K

I have been paying Netstar for a while now, for a service they are not rendering. I made them aware last year that my tracking device is not functional and when I press the panic button they do not respond. I'm patiently waiting for the contract to end, as I have sent emails numerous times and still have not been assisted. Netstar does not believe in customer service, yet if you miss an installment then they will contact you but when you contact them they do not react.

Helpful (0)

Replies (2)

Netstar's replyOfficial

18 Oct 2022, 10:51

Good day Thuto

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.

Regards
Netstar

Netstar's reply18 Oct 2022, 10:51

Official

Netstar's replyOfficial

19 Oct 2022, 10:03

Good day Thuto

Kindly note that our agent has tried to reach you with no avail. We have sent you email correspondence, please revert back to our email for further assistance.

Regards
Netstar

Netstar's reply19 Oct 2022, 10:03

Official

Good day Thuto

Kindly note that our agent has tried to reach you with no avail. We have sent you email correspondence, please revert back to our email for further assistance.

Regards
Netstar