IR
Indeira R

1 reviews | Active since Mar 2020

19 Nov 2025, 14:22

Netstar Tracker Doesn’t Deliver

Netstar Review – Extremely Disappointed I bought a car two months ago and, to date, the Netstar tracker is STILL not working. I have called in multiple times over the past several weeks, only to be given excuses and now even told that there is no technician available. This is completely unacceptable. The service from Netstar has been nothing short of terrible. There is absolutely no customer care, no sense of urgency, and no concern for resolving the issue. I am beyond frustrated and extremely disappointed. At this point, I do not want to continue with this contract due to Netstar’s clear non-compliance and failure to deliver the service I am paying for. I would never recommend this company to anyone.

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Replies (4)
Netstar
Netstar's reply19 Nov 2025, 14:38
Official
Good day Indeira,

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar

Best regards,

IR
Indeira R's update19 Nov 2025, 14:42
Reviewer Update
Good day, I need this matter escalated as now it’s a safety issue!
Netstar
Netstar's reply19 Nov 2025, 14:46
Official
Good day Indeira,

Your query has been noted and you will be advised accordingly.

Kind Regards,
Netstar

Best regards,

Netstar
Netstar's reply20 Nov 2025, 09:50
Official
Good day Indeira,

We are pleased to see that you were contacted and an attendance was booked with you. Should you need further assistance please reach out and we will be happy to assist.

Kind Regards,
Netstar

Best regards,