NM
Natasha M

1 reviews | Active since Jun 2015

03 Jun 2015, 15:27

NETSTAR TRACKER DOES NOT WORK - NO SIGNAL

PLEASE NOTE THAT TO DATE NO ONE HAS EVEN BOTHERED TO CALL ME. I HAVE GONE TO MY BANK AND CANCELLED MY DEBIT ORDER BECAUSE YOUR SERVICE IS APPALLING. <br> <br> I HAVE HAD 2 CALLS THIS WEEK SAYING MY PANIC BUTTON WENT OFF WHEN IN FACT I DID NOT PRESS IT?!?!? LAST WEEK I TESTED IT IN THE AFTERNOON AND WAS ONLY CALLED THE NEXT DAY!?!?! THEY THEN CALLED MY HUSBAND AND BROTHER AND TOLD MY HUSBAND THAT THEY CAN'T REACH ME ON MY PHONE AND THAT MY PANIC BUTTON WENT OFF SO MY HUSBAND SAID SO WHY DON'T YOU DEPLOY A HELICOPTER THEN TO TRACK HER? AND THEY SAID NO THEY DON'T DO THAT, THAT'S WHY THEY CALL FIRST...<br> <br> THE LADY ACROSS THE ROAD FROM ME HAD HERS INSTALLED AND WHEN I SAW THE NETSTAR VEHICLE I WENT OVER TO HER AND TOLD HER OF MY EXPERIENCE. I JUST DON'T THINK THERE IS ANY SIGNAL HERE AT HARTBEE****RTDAM - IT'S A WASTE OF TIME BECAUSE WHEN IN NEED IT WILL BE TOO LATE AS YOU WILL NOT PICK UP THE SIGNAL NOR RESPOND IN TIME, PEOPLE CAN DIE!<br> <br> IT'S A BIG CON - IT'S ALL I CAN SAY!

0
Replies (1)
Netstar
Netstar's reply03 Jun 2015, 17:46
Official
Hello NatieMos,

This matter has been sent to Operations manager to investigate and make contact with you.

Kind regards
Denise

Best regards,