TN
Tinyiko N
1 reviews | Active since Sept 2018
13 Apr 2023, 13:32
Netstar Tracker Cancellation (Nobody is getting back to me on this request!)
I am sick and tired of sending emails and calling Netstar to get back to me about the cancellation of my Tracker account, due to having sold my car to a dealership. The random tracker alerts are annoying, and also I need to know when they will cancel it! I paid for the contract in full, and in advance when I bought my vehicle, so I want to know if there is any money due to me, as I don't owe them anything.
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Replies (3)0
Replies (3)
Netstar's replyOfficial
13 Apr 2023, 13:40Good day Tinyiko
I am sorry that you've had this experience. In the aim to provide you with the best possible experience and improve where we can, I would like to learn more about your experience. Our professionals will contact you for a better service.
Regards
Netstar
I am sorry that you've had this experience. In the aim to provide you with the best possible experience and improve where we can, I would like to learn more about your experience. Our professionals will contact you for a better service.
Regards
Netstar
Netstar's reply13 Apr 2023, 13:40
Official
Good day Tinyiko
I am sorry that you've had this experience. In the aim to provide you with the best possible experience and improve where we can, I would like to learn more about your experience. Our professionals will contact you for a better service.
Regards
Netstar
I am sorry that you've had this experience. In the aim to provide you with the best possible experience and improve where we can, I would like to learn more about your experience. Our professionals will contact you for a better service.
Regards
Netstar
TN
Tinyiko N's updateReviewer Update
13 Apr 2023, 13:43I will definitely be awaiting your call, I wish you gave such a speedy response when I emailed as well!
TN
Tinyiko N's update13 Apr 2023, 13:43
Reviewer Update
I will definitely be awaiting your call, I wish you gave such a speedy response when I emailed as well!
Netstar's replyOfficial
13 Apr 2023, 14:06Good day Tinyiko
Kindly note that we are looking into your matter, however your cancellation was processed on the 29th of March 2023 and you are currently within your 30 day notice period, hence you are still receiving the alerts. Our retentions agent will call you to further assist.
Regards
Netstar
Kindly note that we are looking into your matter, however your cancellation was processed on the 29th of March 2023 and you are currently within your 30 day notice period, hence you are still receiving the alerts. Our retentions agent will call you to further assist.
Regards
Netstar
Netstar's reply13 Apr 2023, 14:06
Official
Good day Tinyiko
Kindly note that we are looking into your matter, however your cancellation was processed on the 29th of March 2023 and you are currently within your 30 day notice period, hence you are still receiving the alerts. Our retentions agent will call you to further assist.
Regards
Netstar
Kindly note that we are looking into your matter, however your cancellation was processed on the 29th of March 2023 and you are currently within your 30 day notice period, hence you are still receiving the alerts. Our retentions agent will call you to further assist.
Regards
Netstar