KN
Keith N

1 reviews | Active since Jan 2026

13 Jan 2026, 12:05

Netstar tracker. Atrocious, A-grade pure **** service.

Want guaranteed **** service, look no further. Atrocious service after they sell you a 3 year contract. My insurance wont cover me without the installation. Spent 2 days and more than 3 total hours on the phone trying to arrange a fitment for tracking device. Sent from pillar to post, putting me through to another dept, then another, then another.... The contract sign up took less then 10 mins. The damn irony. Absolute ***.

0
Replies (7)
Netstar
Netstar's reply13 Jan 2026, 12:21
Official
Good day Keith, 

Please be advised that your query has been escalated to our internal team for assistance. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar
KN
Keith N's update13 Jan 2026, 12:31
Reviewer Update
Your Netstar application has been approved. Ref: CAS-***-X0N6. See email for your fitment booking details.

That's my case number from the message you sent after signing me up ever- so quickly yesterday. I need that fitment done so my insurance can cover me. God forbid something happens to my car.
KN
Keith N's update13 Jan 2026, 12:31
Reviewer Update
Mind you, no fitment booking was avaliable whatsoever.
Netstar
Netstar's reply13 Jan 2026, 12:40
Official
Good day Keith, 

Thank you for correspondence with Netstar.

Please be advised that your query has been escalated to our internal team for assistance. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar
Netstar
Netstar's reply13 Jan 2026, 12:43
Official
Good day Keith 

We have noted your query and have escalated it to our internal team to further assist. A consultant will contact you to further assist you.

Regards 
Netstar 

KN
Keith N's update13 Jan 2026, 19:25
Reviewer Update
Still no assistance received, whatsoever. To anyone reading this review, DO NOT SIGN UP WITH NETSTAR. Un-effing-believable.

Bet they'll reply with "sorry we've escalated blah blah blah"

Netstar
Netstar's reply14 Jan 2026, 07:05
Official
Good day Keith 

Please note that we have noted your query and have escalated it to our internal team to further assist. We apologize for any inconvenience caused.

Regards 
Netstar